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Welcome to Candy Falls Wholesale. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone at any time for any reason.


2. Products

We make every effort to display our products, descriptions, and images as accurately as possible. However, product packaging, flavors, colors, and availability may vary from the images shown.

We reserve the right to discontinue products or limit quantities at any time without notice.


3. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.


4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Pricing errors
  • Suspected fraud
  • Incorrect customer information
  • Violation of these Terms of Service

If your order is cancelled after payment has been received, you will receive a full refund.


5. Shipping

Orders are processed within 2–5 business days from our warehouse in Niagara Falls, Ontario.

Delivery times are estimates and may vary depending on the shipping carrier and destination.

We are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.


6. Returns & Refunds

Due to food safety regulations, we do not accept returns on food products.

Please refer to our Refund Policy for complete details regarding damaged, incorrect, or defective orders.


7. Heat-Sensitive Products

Certain products, including chocolate and other confectionery items, may melt during warm weather.

By placing an order containing heat-sensitive products, you acknowledge and accept this risk. Candy Falls Wholesale is not responsible for products affected by heat during shipping.


8. Accuracy of Information

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

Candy Falls Wholesale is not responsible for delays or additional shipping charges resulting from incorrect information provided by the customer.


9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Candy Falls Wholesale and may not be copied, reproduced, or distributed without prior written permission.


10. Limitation of Liability

To the fullest extent permitted by law, Candy Falls Wholesale shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the products purchased.


11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon being posted on this website.


13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Candy Falls Wholesale
Niagara Falls, Ontario, Canada
Email: contact@candyfallswholesale.ca


This version is clean, professional, and appropriate for a Canadian Shopify wholesale business. It avoids unnecessary legal jargon while covering the key areas most customers expect.


Privacy Policy

Here's a professional Privacy Policy tailored for Candy Falls Wholesale and suitable for a Shopify store operating in Canada.


Privacy Policy

Last Updated: June 2026

At Candy Falls Wholesale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address and browser information
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate about your order
  • Send shipping updates and tracking information
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

If you choose to subscribe, we may also send promotional emails about new products, special offers, and updates. You may unsubscribe at any time.


3. Payment Information

We do not store your full credit card or payment information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.


4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.


5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics services
  • Marketing platforms (only if you have subscribed)

These providers receive only the information necessary to perform their services.


6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.


7. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the information below.


8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.


9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Candy Falls Wholesale
Niagara Falls, Ontario, Canada
Email: contact@candyfallswholesale.ca