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Welcome to Candy Falls Wholesale. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. General
By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone at any time for any reason.
2. Products
We make every effort to display our products, descriptions, and images as accurately as possible. However, product packaging, flavors, colors, and availability may vary from the images shown.
We reserve the right to discontinue products or limit quantities at any time without notice.
3. Pricing
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Prices are subject to change without notice.
Applicable taxes and shipping charges will be calculated during checkout.
4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Pricing errors
- Suspected fraud
- Incorrect customer information
- Violation of these Terms of Service
If your order is cancelled after payment has been received, you will receive a full refund.
5. Shipping
Orders are processed within 2–5 business days from our warehouse in Niagara Falls, Ontario.
Delivery times are estimates and may vary depending on the shipping carrier and destination.
We are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
6. Returns & Refunds
Due to food safety regulations, we do not accept returns on food products.
Please refer to our Refund Policy for complete details regarding damaged, incorrect, or defective orders.
7. Heat-Sensitive Products
Certain products, including chocolate and other confectionery items, may melt during warm weather.
By placing an order containing heat-sensitive products, you acknowledge and accept this risk. Candy Falls Wholesale is not responsible for products affected by heat during shipping.
8. Accuracy of Information
You agree to provide accurate and complete billing, shipping, and contact information when placing an order.
Candy Falls Wholesale is not responsible for delays or additional shipping charges resulting from incorrect information provided by the customer.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Candy Falls Wholesale and may not be copied, reproduced, or distributed without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Candy Falls Wholesale shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the products purchased.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon being posted on this website.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Candy Falls Wholesale
Niagara Falls, Ontario, Canada
Email: contact@candyfallswholesale.ca